Anti-virus Software - Regular Scan

・McAfee anti-virus products do not distinguish between regular scans and manual scans. If either is completed, the diagnosis will return 'OK'.
・VirusBuster anti-virus products do not distinguish between regular scans and manual scans. If either is completed, the diagnosis will return 'OK'.
・For Symantec anti-virus products, follow the settings defined by system administrator for the regular scan and manual scan.
・Sophos Intercept X Advanced do not distinguish between regular scans and manual scans. If either is completed, the diagnosis will return 'OK'.

There are no problems with the virus scan date.

A smart scan virus scan is configured.

A full virus scan was performed within the acceptable period.

A manual virus scan was performed within the permitted period.

An unsupported version of anti-virus software is installed.

Unable to acquire the virus scan results.

Unable to acquire the status of the virus scan. Please try running the diagnosis again in a few minutes.

The virus scan is in progress.

The product is not subject to diagnosis.

SSC manages the anti-virus software subject to diagnosis.

SEPM manages the anti-virus software subject to diagnosis.

Information on the anti-virus software subject to diagnosis cannot be acquired.

A regular scan is not set.

Unable to change users to acquire the anti-virus software status.

The support expiration date of the anti-virus software in the diagnostic targets has passed.

LiveUpdate is not installed.

The anti-virus software subject to diagnosis is not installed.

The virus scan was canceled.

The regular scan schedule is disabled.

The last virus scan was more than XX days ago.

The previous virus scan did not end normally.

The virus scan was not executed.

Not all drives are scan targets.

Not all file types are virus scan targets.

*The following is the list of authoized anti-virus software for diagnosis by this product.
[For Enterprises]
･Sophos Intercept X Advanced
･Symantec AntiVirus Corporate Edition 8.x (support ended)
･Symantec AntiVirus Corporate Edition 9.x (support ended)
･Symantec AntiVirus Corporate Edition 10.x (support ended)
･Symantec Endpoint Protection 11.x (support ended)
･Symantec Endpoint Protection 12.x (support ended)
･Symantec Endpoint Protection 14.x
･Virus Buster Corporate Edition 7.3 (support ended)
･Virus Buster Corporate Edition 8.0 (support ended)
･Virus Buster Corporate Edition 10.x (support ended)
･Virus Buster Corporate Edition 11.0 (support ended)
･Virus Buster Corporate Edition XG
･Trend Micro Apex One
･Trend Micro Business Security 5.0 (support ended)
･Trend Micro Business Security 5.1 (support ended)
･McAfee VirusScan Enterprise 8.5i (support ended)
･McAfee VirusScan Enterprise 8.7i
･McAfee VirusScan Enterprise 8.8
[For Individuals]
･Norton AntiVirus 2004 (support ended)
･Norton AntiVirus 2005 (support ended)
･Norton AntiVirus 2006 (support ended)
･Norton AntiVirus 2007 (support ended)
･Norton AntiVirus 2008 (support ended)
･Norton AntiVirus 2009 (support ended)
･Virus Buster 2006 (support ended)
･Virus Buster 2007 (support ended)
･Virus Buster 2008 (support ended)
･Virus Buster 2009 (support ended)
･McAfee VirusScan Plus with Site Adviser (support ended)
･McAfee VirusScan Plus 2009 (support ended)
･McAfee VirusScan Plus
･McAfee Internet Security
･McAfee Total Protection

There are no problems with the virus scan date.

Virus scanning has been performed within the set period.

A smart scan virus scan is configured.

A smart scan virus scan is configured.

A full virus scan was performed within the acceptable period.

A full virus scan was performed within the acceptable period.

A manual virus scan was performed within the permitted period.

A manual virus scan was performed within the permitted period.

An unsupported version of anti-virus software is installed.

Although anti-virus software is installed, the support period could not be acquired.

Unable to acquire the virus scan results.

The results of the virus scan could not be acquired.

Unable to acquire the status of the virus scan. Please try running the diagnosis again in a few minutes.

Information could not be acquired because the anti-virus software is currently scanning.
Check again after the virus scan is complete.

The virus scan is in progress.

The anti-virus software is currently scanning.
Check again after the virus scan is complete.

The product is not subject to diagnosis.

Information about authoized anti-virus software is not available from this product.

SSC manages the anti-virus software subject to diagnosis.

The anti-virus software is managed bye Symantec System Center (SSC), so it is not subject to diagnosis.

SEPM manages the anti-virus software subject to diagnosis.

The anti-virus software is managed bye Symantec Engpoint Protection Manager (SEPM), so it is not subject to diagnosis.

Information on the anti-virus software subject to diagnosis cannot be acquired.

Information about the anti-virus software subject to diagnosis by this program could not be correctly acquired from the registry information.

A regular scan is not set.

A regular scanning schedule does not exist.
Follow the instructions provided by the anti-virus software to create the schedule for complete scans.

Unable to change users to acquire the anti-virus software status.

Unable to change to the user for diagnosis of the virus scan.
Right-click the Systemwalker Desktop Navi task tray icon and click Use security functions - Configure settings - Anti-virus software settings and then confirm the user name and password.

*Do not register a user that uses a different anti-virus software program.
[Anti-virus setting] supports the following products.
･Symantec Endpoint Protection 11.x
･Symantec Endpoint Protection 12.x
･Symantec Endpoint Protection 14.x

The support period for the anti-virus software has expired.

Anti-virus software whose support period has expired is being used.
Changing to a new version is recommneded as the virus definition file can no longer be updated.

LiveUpdate is not installed.

Symantec LiveUpdate is not installed or a version that is not detectable may be installed.
LiveUpdate version 3.* can be detected.

The anti-virus software subject to diagnosis is not installed.

Anti-virus software subject to diagnosis is not installed.

The virus scan was canceled.

The virus scan was canceled. Please complete the virus scan.

The regular scan schedule is disabled.

The regular scan schedule is disabled.
Follow the instructions provided by the anti-virus software to enable the regular scanning schedule.

The last virus scan was more than XX days ago.

A virus scan has not been performed within the set period.
Excecute a virus scan.

The previous virus scan did not end normally.

There is a possibility the computer was shutdown or restarted during the virus scan.
Excecute a virus scan.

The virus scan was not executed.

A record of the virus scan was not detected.
Excecute a virus scan.

Not all drives are scan targets.

Not all drives are scan targets.
Ensure that all drives are set to be scanned by the regular scan. (A complete scan is recommended.)

Not all file types are virus scan targets.

Not all files types (extensions) are set to be scanned by the regular scan.
Ensure that all file types (extensions) are set to be scanned by the regular scan.