Web browser (Common)

There are several problems with the web browser settings. For more details, please check by clicking on [Display results] button with this message selected.

Web browser (Internet Explorer)

There are no problems with the application's settings.

Internet Explorer is subject to diagnosis but it is not installed.

Information about the AutoComplete function of Internet Explorer cannot be acquired.

The version specified by the administrator is not installed.

The proxy settings of Internet Explorer are different from the recommended settings.

The AutoComplete function of Internet Explorer is set to save passwords.

The AutoComplete function of Internet Explorer is set to save usernames and passwords.

XX saved passwords were found for Internet Explorer's Web authentication.

XX saved passwords were found for Internet Explorer's Auto-Complete.

The configuration of the advanced settings in Internet options are different from the recommended settings.

Internet Explorer support has expired. Please do not uninstall Internet Explorer, but apply Windows Update instead.

The latest version of Internet Explorer is not installed.

Web browser (Firefox)

There are no problems with the application's settings.

Firefox is subject to diagnosis but it is not installed.

Firefox is installed but is not used.

The version specified by the administrator is not installed.

Firefox saves site passwords.

Support for the installed version of Firefox has expired.

The proxy settings of Firefox are different from the recommended settings.

The [Remember passwords for sites] settings in Firefox are different from the recommended settings.

The settings for [Use SSL3.0] in Firefox are different from the recommended settings.

The settings for [Use TLS1.0] in Firefox are different from the recommended settings.

The settings for [When a server requests my personal certificate] in Firefox are different from the recommended settings.

Web browser (Microsoft Edge(Legacy))

There are no problems with the application's settings.

Microsoft Edge(Legacy) is subject to diagnosis but it is not installed.

The version specified by the administrator is not installed.

Support for the installed version of Microsoft Edge(Legacy) has expired.

The settings for [Use Adobe Flash Player] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Offer to save passwords] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Save form entries] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Send Do Not Track requests] in Microsoft Edge(Legacy) are different form the recommended settings.

The settings for [Help protect my PC from malicious sites and downloads with SmartScreen Filter] in Microsoft Edge(Legacy) are different from the recommended settings.

Web browser (Microsoft Edge(New))

There are no problems with the application's settings.

Microsoft Edge(New) is subject to diagnosis but it is not installed.

Microsoft Edge(New) is installed but is not used.

The version specified by the administrator is not installed.

The "Enable Sync" setting in Microsoft Edge(New) is different from the recommended setting.

The settings for [Offer to save passwords] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Tracking prevention] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Send "Do Not Track" requests] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Microsoft Defender SmartScreen] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Block potentially unwanted apps] in Microsoft Edge(New) are different from the recommended settings.

Web browser(Google Chrome)

There are no problems with the application's settings.

Google Chrome to be diagnosed is not installed.

Google Chrome is installed but is not used.

The version specified by the administrator is not installed.

The Google Chrome [Synchronization] setting is different from the recommended setting.

The Google Chrome [Save the Password] setting is different from the recommended setting.

The setting for Google Chrome [Safe Browsing] is different from the recommended setting.

The setting of [ Send a [tracking denial] request with browsing traffic in GoogleChrome ] is different from the recommended setting.

*See the Details Screen for more information.

*The following is a list of supported web browsers:
･Microsoft Edge(New) 79 and later
･Microsoft Edge(Legacy) 20 and later
･Internet Explorer 11
･Internet Explorer 10
･Internet Explorer 9
･Internet Explorer 8
･Internet Explorer 7
･Firefox 5.0 and later
･Google Chrome 64 and later

*The following is the list of supported web authentication.
･Internet Explorer 11 : Basic Authentication, Digest Authentication
･Internet Explorer 10 : Basic Authentication, Digest Authentication
･Internet Explorer 9 : Basic Authentication, Digest Authentication
･Internet Explorer 8 : Basic Authentication, Digest Authentication
･Internet Explorer 7 : Basic Authentication, Digest Authentication
Note: This is not compatible with the passwords saved in cookies.

There are several problems with the web browser settings. For more details, please check by clicking on [Display results] button with this message selected.

There are problems with several diagnosis items, such as version that is different from the version specified by the administrator or settings that are different from the recommended settings.
For more details, please select this message and click on [Display results] button to check.

There are no problems with the application's settings.

There are no problems with the web browsers.

Internet Explorer is subject to diagnosis but it is not installed.

Internet Explorer is not installed.

Information about the AutoComplete function of Internet Explorer cannot be acquired.

For some reason, the Internet Explorer settings are set to values not permitted.
Follow the procedure below to configure the settings correctly.

- For Internet Explorer 7/8/9/10/11 (AutoComplete settings)
1. On the Internet Explorer menu, click Tools - Internet Options - Contents and under AutoComplete, click Settings.
2. Click the OK button.

*It may be necessary to restart Internet Explorer for the settings to take effect.

The version specified by the administrator is not installed.

A different version of the diagnosed software is installed. Install a version approved by the system administrator.

The proxy settings of Internet Explorer are different from the recommended settings.

The proxy settings of Internet Explorer are different from the recommended settings.

The AutoComplete function of Internet Explorer is set to save passwords.

Passwords have been saved by Internet Explorer's AutoComplete function.

- For Internet Explorer 8/9/10/11 (AutoComplete setting)
1. On the Internet Explorer menu, click Tools - Internet Options - Contents and under AutoComplete, click Settings.
2. Under 'Use AutoComplete for,' uncheck the box next to 'Confirm saving of passwords' and then click the OK button.

*It may be necessary to restart Internet Explorer for the settings to take effect.
*This message is only shown when the system administrator configures the 'Prohibit saving of passwords (do not prohibit usernames).'
*The setting might be impossible when the group policy is set. Please ask system manager.

The AutoComplete function of Internet Explorer is set to save usernames and passwords.

It is detected that User names and Password are set to be saved by Internet Explorer's AutoComplete.

- For Internet Explorer 8/9/10/11 (AutoComplete settings)
1. On the Internet Explorer menu, click Tools - Internet Options - Contents and under AutoComplete, click Settings.
2.Please uncheck 'User name and passwords on forms' from 'Use AutoComplete for' and click 'OK.' button.

*It may be necessary to restart Internet Explorer for the settings to take effect.
*This message is only shown when the system administrator configures the 'Prohibit saving of usernames and passwords.'
*It is not possible to configure this setting when a group policy is set. Contact the system administrator.

XX saved passwords were found for Internet Explorer's Web authentication.

Internet Explorer's Web authentication function contains saved passwords. Delete them by following the procedure below.

*It is recommended to first connect to the selected server to confirm manual access is possible before deleting the passwords.

- For Internet Explorer 7/8/9/10/11 (Web authentication)
1. On the security diagnosis results screen, right-click 'Web browser settings' and select 'Show detailed information.'
2. Detailed information for the Web browser settings is shown, so click the 'Force delete' button.
3. On the confirmation screen, click the OK button.
*It may be necessary to restart Internet Explorer for the settings to take effect.

Perform the following procedure if the above is not successful.
*The following procedure displays information not shown when clicking 'Show detailed information' as in the above procedure.
Confirm the URL displayed in 'Show detailed information' and only delete the necessary information.

- For Windows 10
1. Click Control Panel - Credential Manager - Windows Credentials and select the information to delete.
*Display the control panel in icon view.
2. Click 'Remove' and then click the OK button.
*It may be necessary to log off and re-log on to Windows for the settings to take effect.

XX saved passwords were found for Internet Explorer's Auto-Complete.

Passwords have been saved by Internet Explorer's AutoComplete function. Follow the procedure below to delete the passwords.

- For Internet Explorer 8/9/10 (AutoComplete settings)
1. On the Internet Explorer menu, click Tools - Internet Options - General and under 'Browsing history,' click the Delete button.
2. Only check the 'Password' box.
3. Click the 'Delete' button.

*It may be necessary to restart Internet Explorer for the settings to take effect.

The configuration of the advanced settings in Internet options are different from the recommended settings.

The configuration of the advanced settings in Internet options are different from the recommended settings.
Confirm the settings on the Details screen that differ from those permissible and follow the procedure below to configure them correctly.

- For Internet Explorer 7/8/9/10/11
1. On the Internet Explorer menu, click Tools - Internet Options - Advanced.
2. Revise the settings and click the OK button.
*It may be necessary to restart Internet Explorer for the settings to take effect.

Internet Explorer support has expired. Please do not uninstall Internet Explorer, but apply Windows Update instead.

You are using Internet Explorer which is no longer supported.
Please run Windows Update to apply the Internet Explorer update.
Please do not uninstall Internet Explorer. The "IE mode" in Microsoft Edge will no longer be available.
For the Internet Explorer supported by each OS, please refer to the Microsoft website.
Lifecycle FAQ - Internet Explorer and Microsoft Edge

The latest version of Internet Explorer is not installed.

The latest version of Internet Explorer is not installed.
For details on the latest version of Internet Explorer, see the Microsoft website.
Lifecycle FAQ - Internet Explorer and Microsoft Edge

Firefox is subject to diagnosis but it is not installed.

Firefox is subject to diagnosis but it is not installed.

Firefox is installed but it is not used.

Firefox is installed but it is not used.

The version specified by the administrator is not installed.

A different version of the diagnosed software is installed. Install a version approved by the system administrator.

Firefox saves site passwords.

Passwords have been saved by Firefox. Delete the passwords by following the procedure below.

- For Firefox 5 or later
1. On the Firefox menu, click Tools - Options and open the Options screen.
2. On the Security tab, click 'Saved passwords' to open the Saved Passwords screen.
3. Click 'Delete all' to delete all passwords.
*It may be necessary to restart Firefox for the settings to take effect.

The support expiration date of Firefox has passed.

Support for the installed version of Firefox has expired.

The proxy settings of Firefox are different from the recommended settings.

The proxy settings of Firefox are different from the recommended settings.

The 'Remember passwords for sites' settings in Firefox are different from the recommended settings.

The 'Remember passwords for sites' settings in Firefox are different from the recommended settings.

- For Firefox 5 or later
1. On the Firefox menu, click Tools - Options and open the Options screen.
2. On the Security tab, change the settings for 'Saved passwords' and click the OK button.
*It may be necessary to restart Firefox for the settings to take effect.

The settings for [Use SSL3.0] in Firefox are different from the recommended settings.

The settings for [Use SSL3.0] in Firefox are different from the recommended settings. Change the setting according to the following procedure.

- For Firefox before 22
1. On the Firefox menu, click Tools - Options and open the Options screen.
2. Click Encryption - Advanced and change the the settings for 'Use SSL3.0,' and then click the OK button.
*It may be necessary to restart Firefox for the settings to take effect.

- For Firefox before 39 or later
The diagnosis is not performed because SSL 3.0 cannot be used.

The settings for [Use TLS1.0] in Firefox are different from the recommended settings.

The settings for [Use TLS1.0] in Firefox are different from the recommended settings. Change the setting according to the following procedure.

- For Firefox before 22
1. On the Firefox menu, click Tools - Options and open the Options screen.
2. Click Encryption - Advanced and change the the settings for 'Use TLS1.0,' and then click the OK button.
*It may be necessary to restart Firefox for the settings to take effect.

The settings for [When a server requests my personal certificate] in Firefox are different from the recommended settings.

The settings for [When a server requests my personal certificate] in Firefox are different from the recommended settings. Change the settings according to the following procedure.

- For Firefox 5 or later
1. On the Firefox menu, click Tools - Options and open the Options screen.
2. On the Advanced tab, under Encryption, change the settings for 'When a server requests my personal certificate' and click the OK button.
*It may be necessary to restart Firefox for the settings to take effect.

Microsoft Edge(Legacy) is subject to diagnosis but it is not installed.

Microsoft Edge(Legacy) is installed but it is not used.

The version specified by the administrator is not installed.

A different version of the diagnosed software is installed. Install a version approved by the system administrator.

Support for the installed version of Microsoft Edge(Legacy) has expired.

Support for the installed version of Microsoft Edge(Legacy) has expired.

The settings for [Use Adobe Flash Player] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Use Adobe Flash Player] in Microsoft Edge(Legacy) are different from the recommended settings. Change the setting according to the following procedure.
for windows
1. On the Microsoft Edge(Legacy) menu, click … - Settings - View advanced settings and open the Advanced settings screen.
2. Change the the settings for 'Use Adobe Flash Player'.
*It may be necessary to restart Microsoft Edge(Legacy) for the settings to take effect.

The settings for [Offer to save passwords] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Offer to save passwords] in Microsoft Edge(Legacy) are different from the recommended settings. Change the setting according to the following procedure.
1. On the Microsoft Edge(Legacy) menu, click … - Settings - View advanced settings and open the Advanced settings screen.
2. Change the the settings for 'Offer to save passwords'.
*It may be necessary to restart Microsoft Edge(Legacy) for the settings to take effect.

The settings for [Save form entries] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Save form entries] in Microsoft Edge(Legacy) are different from the recommended settings. Change the setting according to the following procedure.
1. On the Microsoft Edge(Legacy) menu, click … - Settings - View advanced settings and open the Advanced settings screen.
2. Change the the settings for 'Save form entries'.
*It may be necessary to restart Microsoft Edge(Legacy) for the settings to take effect.

The settings for [Send Do Not Track requests] in Microsoft Edge(Legacy) are different form the recommended settings.

The settings for [Send Do Not Track requests] in Microsoft Edge(Legacy) are different form the recommended settings. Change the setting according to the following procedure.
1. On the Microsoft Edge(Legacy) menu, click … - Settings - View advanced settings and open the Advanced settings screen.
2. Change the the settings for 'Send Do Not Track requests'.
*It may be necessary to restart Microsoft Edge(Legacy) for the settings to take effect.

The settings for [Help protect my PC from malicious sites and downloads with SmartScreen Filter] in Microsoft Edge(Legacy) are different from the recommended settings.

The settings for [Help protect my PC from malicious sites and downloads with SmartScreen Filter] in Microsoft Edge(Legacy) are different from the recommended settings. Change the setting according to the following procedure.
1. On the Microsoft Edge(Legacy) menu, click … - Settings - View advanced settings and open the Advanced settings screen.
2. Change the the settings for 'Help protect me from malicious sites and downloads with SmartScreen Filter'.
*It may be necessary to restart Microsoft Edge(Legacy) for the settings to take effect.

Microsoft Edge(New) is subject to diagnosis but it is not installed.

Microsoft Edge(New) is installed but it is not used.

Microsoft Edge(New) is installed but is is not used.

After launching Microsoft Edge(New) once, please execute the security diagnosis again.

The version specified by the administrator is not installed.

A different version of the diagnosed software is installed.
Install a version approved by the system administrator.

The "Enable Sync" setting in Microsoft Edge(New) is different from the recommended setting.

The "Enable Sync" setting in Microsoft Edge(New) is different from the recommended setting. Follow the steps below to change the settings. In the case of multiple profiles being used, the settings for all the profiles must be changed.
(1) Execute […] - [Settings] in the Microsoft Edge (New) menu to open the setting menu screen.
(2) Select [Profiles] - [Sync] from the menu screen to open the synchronization setting screen.
(3) Click the [Turn on sync] or [Turn off ync] button to change the settings.

The settings for [Offer to save passwords] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Offer to save passwords] in Microsoft Edge(New) are different from the recommended settings. Follow the steps below to change the settings. In the case of multiple profiles being used, the settings for all the profiles must be changed.
(1) Execute […] - [Settings] in the Microsoft Edge (New) menu to open the setting menu screen.
(2) Select [Profiles] - [Password] from the menu screen to open the password setting screen.
(3) Change the [Offer to save passwords] setting.

The settings for [Tracking prevention] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Tracking prevention] in Microsoft Edge(New) are different from the recommended settings. Follow the steps below to change the settings. In the case of multiple profiles being used, the settings for all the profiles must be changed.
(1) Execute […] - [Settings] in the Microsoft Edge (New) menu to open the setting menu screen.
(2) Select [Privacy and services] from the menu screen to open the privacy and service setting screen.
(3) Change the [Tracking prevention] setting.

The settings for [Send "Do Not Track" requests] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Send "Do Not Track" requests] in Microsoft Edge(New) are different from the recommended settings. Follow the steps below to change the settings. In the case of multiple profiles being used, the settings for all the profiles must be changed.
(1) Execute […] - [Settings] in the Microsoft Edge (New) menu to open the setting menu screen.
(2) Select [Privacy and services] from the menu screen to open the privacy and service setting screen.
(3) Change the [Send Do Not Track requests] setting.

The settings for [Microsoft Defender SmartScreen] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Microsoft Defender SmartScreen] in Microsoft Edge(New) are different from the recommended settings. Follow the steps below to change the settings.
(1) Execute […] - [Settings] in the Microsoft Edge (New) menu to open the setting menu screen.
(2) Select [Privacy and services] from the menu screen to open the privacy and service setting screen.
(3) Change the [Microsoft Defender SmartScreen] setting.

The settings for [Block potentially unwanted apps] in Microsoft Edge(New) are different from the recommended settings.

The settings for [Block potentially unwanted apps] in Microsoft Edge(New) are different from the recommended settings. Follow the steps below to change the settings.
(1) Execute […] - [Settings] in the Microsoft Edge (New) menu to open the setting menu screen.
(2) Select [Privacy and services] from the menu screen to open the privacy and service setting screen.
(3) Change the [Block potentially unwanted apps] setting.

Google Chrome to be diagnosed is not installed.

Google Chrome is installed but it is not used.

Google Chrome is installed but is not used.

After launching Google Chrome once, please execute the security diagnosis again.

The version specified by the administrator is not installed.

A different version of the diagnosed software is installed.
Install a version approved by the system administrator.

The Google Chrome [Synchronization] setting is different from the recommended setting.

The Google Chrome [Synchronization] setting is different from the recommended setting.Use the following procedure to change the settings. In the case of multiple users being used, the settings for all of the users must be changed.
1.In the upper right corner of Google Chrome, click [Google Chrome Settings] - [Settings] to open the settings screen.
2.Under [People] - [Get Google smarts in Chrome], click [Turn on sync...] to enable synchronization.
3.Under [People], click [Turn off] to turn off synchronization.

The Google Chrome [Save the Password] setting is different from the recommended setting.

The Google Chrome [Save the Password] setting is different from the recommended setting.Use the following procedure to change the settings. In the case of multiple users being used, the settings for all of the users must be changed.
1. In the upper right corner of Google Chrome, click [Google Chrome Settings] - [Settings] to open the settings screen.
2. From the [Settings] screen that appears, click [Google Password Manager] in [AutoFill & Passwords] category.
3. [Google Password Manager] screen appears. Under [Settings] category, change the setting for [Allow saving passwords].
*It may be necessary to restart Google Chrome for the settings to take effect.

The setting for Google Chrome [Safe Browsing] is different from the recommended setting.

The setting for Google Chrome [Safe Browsing] is different from the recommended setting.Use the following procedure to change the settings. In the case of multiple users being used, the settings for all of the users must be changed.
1. In the upper right corner of Google Chrome, click [Google Chrome Settings] - [Settings] to open the settings screen.
2. Click [Security] at the bottom of the page.
3. [Security] category expands; change [Safe Browsing] setting in it
*It may be necessary to restart Google Chrome for the settings to take effect.

The setting of [ Send a [tracking denial] request with browsing traffic in GoogleChrome ] is different from the recommended setting.

The setting of [ Send a [tracking denial] request with browsing traffic in GoogleChrome ] is different from the recommended setting.Use the following procedure to change the settings. In the case of multiple users being used, the settings for all of the users must be changed.
1. In the upper right corner of Google Chrome, click [Google Chrome Settings] - [Settings] to open the settings screen.
2. On the [Settings] screen, under the [Privacy & Security] category, click [Third Party Cookies].
3. [Third Party Cookies] category expands, and you change the setting for Send the "Do Not Track" requests with browsing traffic.
*It may be necessary to restart Google Chrome for the settings to take effect.